Resources
Explore our latest podcast episodes & blog articles below.
Trailside Talk Podcast Program
WhiteRock’s Trailside Talk podcast program shines a light on organizations that are leveraging Salesforce in powerful ways to better serve their customers.
Blog Articles
Is Your Customer Journey a Repeatable & Valuable Experience?
The customer journey is about the experience and value that customers need – discipline, expertise, organization, and great project planning.
Salesforce Problemz with a “Z”
Having Salesforce alone doesn’t guarantee success. These are the “problemz” businesses face when they don’t optimize their Salesforce setup.
Does Your Team Know YOUR True North?
Momentum will be continuous if your team is empowered & pushing for a common goal. We use a True North worksheet (GPS) for this.
Momentum Helps You Progress Towards Your Goals
By recognizing & sustaining momentum & recognizing momentum shifts, we can achieve goals in a start-up business or a growing small business.
Know What Healthy Leadership Looks Like
Let’s dive into important points for a leader to be healthy and capable of delivering and receiving healthy influence.
Influencing Your Team to Become Great Leaders
Great leaders & managers influence their teams, build tight families, & give & share with their networks intentionally.
Top 5 Salesforce Tips: How To Get The Most Leverage From Your CRM
When optimized, Salesforce can definitely be a game-changer when it comes to managing customer relationships and driving business growth.
Non-Profit Growth and Developing A Data Culture Strategy
Introduction The development of a data culture in non-profit organizations is critical to their mission and vision. Now, however, data culture is required for survival and sustainability. Over the next 15 years, we see a couple of factors that support this thesis....
3 Core Advantages of Salesforce Health Cloud with WhiteRock
INTRODUCTION Salesforce Health Cloud with White Rock delivers healthcare providers the ability to go beyond health records and build stronger relationships with patients. Patient centered healthcare is the new reality today. There are three core advantages of...
8 Salesforce Must Have Configuration Features
White Rock recommends 8 Salesforce must have configuration features that are highly effective in any organization for your customer. Of course, there are hundreds of “must have” features that can be listed. However, these are the ones we believe change the culture...