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true-north

In my last article, I talked about the value of momentum and its components as viewed at WhiteRock.  Where momentum can ebb and flow for assorted reasons and periods of time, overall, momentum will be continuous if you have your team empowered and pushing for a common goal.  This goal should align with the leadership vision and mission.

I recently went through a very eye-opening exercise with April Stercula of Limitless Business.  We created a True North worksheet (our GPS) filled with action steps, assignments, financial information, system improvements, and more where I could see the relationship of the end-goal to what we are doing today.  And me and my team were not as aligned as I had thought and hoped.  Why?  I didn’t have the playbook detailed well enough for them to see the picture as I saw the picture.

I chose to share this worksheet in full with our team.  Yes, it can be uncomfortable to bear your soul, but I believe in them, and they believe in me, and I needed to show them the confidence and true love I have for them all by making them owners of our True North plan.  The momentum that came from that step has given us flow.

Flow is so beautiful.  I believe God has flow and that He wants us to flow with Him.  He wants us to follow His Plan that has been provided to us in The Bible.   He loves us and wants us to follow Him.  I believe flow produces momentum and momentum produces flow.

Momentum Flow Requires Action

For me to get comfort and joy from this rhythm of our business, momentum flow requires these actions from leaders:

  1. You must relinquish control and empower your team – this sounds cliché but the action of this will free you as a leader and free your team to stretch and reach for the True North for themselves.
  2. You must genuinely care for your team – there is nothing more important than the team. Take great care of your team and your team will take great care of your customers.
  3. You must demand a systematic platform to measure your success toward your True North – the customers will experience a higher value. Your team will delight in this higher value because they deliver with confidence and are trusted.
  4. You must review the True North plans consistently with your team – keep the navigation aligned as all of you work toward the same goal in detailed steps that all have agreed to initially.
  5. You must be comfortable with the shortcomings and innovate them out of your way.

There is nothing sweeter than a team that is working toward the same goal.  It is fun, challenging, difficult, rewarding, exhausting, and full of flow.  This flow is divine, and God loves it!

Knock.  Seek.  Ask.

Engage your team for the fruits of flow.  And as always, I would love to visit with you on the topic.  Reach out any time.