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CRM Focus In Recession

 

Are we heading into a recession? Signs point to yes, so let’s focus on what we CAN control to weather the storm and keep your organization moving in the right direction.

Recessions demand that sales activities be more targeted and efficient. Now is the time to execute on cost-saving CRM projects to improve team efficiency while decreasing cost to the organization.

CRM Tools Help:

  • Reduce Customer Acquisition Cost
    • With the right tools in place to identify high-quality leads, your focus can shift to nurturing those leads throughout the sales process
  • Maximize existing relationships
    • Leverage your CRM setup for exceptional customer experience
  • Maximize resources in times of economic downturn through automation
    • Analyze your existing processes, implement a redesign of those processes to leverage automation, deliver value
  • Forecast Sales
    • An accurate sales forecast report gives you the insight to plan the future of your business and estimate revenue for the coming years effectively

Sales forecasting with CRM brings far greater accuracy than spreadsheets and traditional calculations. An accurate real-time view of deal statuses and pipeline becomes even more essential in turbulent and changing times. 

Tips to get started:

  • Define what success looks like for your business, starting with your executive team’s organizational pain points in the form of processes which need improvement
  • Ensure that your organization’s CRM accurately reflects your goals
  • Start by executing small CRM improvement projects. See the success that these improvements bring to your organization and continue to build off of that success

Our team will help you define what success means for your business and how your project can propel you toward that success prior to getting started! Contact us via the form below.